Turnover

2012 proved to be the Group's most successful year to date, with a turnover of £2.22 billion.

1993 18M	1994 47M	1995 73M	1996 100M	1997 120M	1998 150M	1999 207M	2000 262M
2001 320M	2002 373M	2003 422M	2004 540M	2005 627M	2006 698M	2007 808M	2008 910M
2009 1.08B	2010 1.58B	2011 2.19B	2012 2.219B	2013 2.03B	2014 1.971B	2015 2.12B	2016 2.58B
2017 2.96B	2018 3.28B	2019 3.46B	2020 1.69B

Customers

The Group realises how important its customers are, it is just as important to retain existing customers as it is to gain new ones.

1993 50k	1994 133k	1995 212k	1996 319k	1997 342k	1998 418k	1999 510k	2000 512k
2001 608k	2002 701k	2003 797k	2004 1.041M	2005 1.141M	2006 1.285M	2007 1.491M	2008 1.746M
2010 2.748M	2011 3.36M	2012 3.55M	2013 3.7M	2014 4.05M	2015 4.43M	2016 5.15M	2017 5.729M
2018 6.51M	2019 6.74M	2020 7.17M